Frequently Asked Questions
Over time, I’ve noticed there are some questions that come up again and again. I’ve gathered the most common ones here to help you feel informed, comfortable, and confident before booking a session or training. If you don’t see your question answered below, you’re always welcome to reach out directly. I’m happy to help.
WHAT ARE YOUR HOURS?
I offer regular session hours throughout the week, along with special scheduling for workshops, classes, and events. The easiest way to see my current availability and coordinate a time that works for you is through my live booking page. It allows you to view open appointment times and book a session at a time that works for you.
If you have a special scheduling request — such as a last-minute appointment or a unique timing need,
please reach out to see what is possible.
Monday 4pm - 8pm
Tuesday Closed
Wednesday 8am - 2pm
Thursday 8am - 2pm
Friday 8am -2pm
Saturday 8am - 2pm
Sunday - scheduled classes & trainings only
WHAT IS REIKI?
Reiki is a gentle, holistic practice that promotes relaxation, balance, insight, balance and well-being. Originating from Japan, it involves the practitioner lightly placing their hands on or near the recipient’s body to channel high-vibration, universal life force energy. This energy helps to clear disruptions, reduce stress, and support the body's natural healing processes. Reiki sessions are non-invasive and aim to restore harmony to our physical, emotional, and spiritual well-being.
WHAT CAN I EXPET IN A REIKI SESSION?
Each session begins with a brief check-in with your practitioner. You’ll then relax on the Reiki table, fully clothed and generally with shoes removed, with the option to lie under or on top of blankets for comfort. The Reiki room is designed to be a calming, supportive space with soft lighting, gentle music, and a peaceful atmosphere. If anything in the space feels uncomfortable, you’re encouraged to speak up — your comfort is always the priority. Comfortable, non-restrictive clothing is recommended.
Time for discussion and reflection is included in every session, with the amount varying depending on the type of session you choose. If you enjoy space to talk, share, and process before and after your Reiki session, I recommend selecting a Reiki & Reflection session, which offers extended time for conversation and integration.
HOW OFTEN DO PEOPLE GET REIKI SESSIONS?
This is, without a doubt, my most frequently asked question. When people enjoy their Reiki session, they often want to know how often they should plan on returning.
Monthly sessions are the most common choice and are considered the gold standard for maintaining proactive balance and overall well-being. I am happy to help you book your recurring session on the date/time each month that works for you. If you’re moving through a period of heightened stress, challenge, or a greater need for support with relaxation and regulation, weekly, biweekly, or even a short series of consecutive sessions may be supportive.
As with anything, the key is consistency and proactive care. Reiki is most effective when received regularly, not only during times of imbalance. I’m always happy to help you find a rhythm that feels supportive for you.
IS TIPPING CUSTOMARY FOR REIKI SESSIONS?
Tipping is completely optional and never expected. If you have an exceptional experience and feel moved to offer a tip, it will be graciously accepted. Reiki is a healing practice, and the focus is on your well-being — your presence and commitment to your healing journey are always enough.
WHAT IS LIFE COACHING?
At my practice, Life Coaching is a holistic, heart-centered approach to goal setting and growth. I take time to understand your goals, help you work through limiting beliefs, and guide you in creating small, manageable steps toward the life you want to live.
Please see my Coaching page for more information about sessions and packages.
DO YOU OFFER BREATHWORK SESSIONS?
Breathwork sessions are offered in my office by Breath Coach, Greg Gallinoto, owner of The Nature Within, LLC. You may book sessions in our shared office space here.
DO YOU OFFER MEDITATION?
Meditation is most often incorporated into sessions, classes and workshops.
If you would like support with meditation, a Soul Goal session is a great place to start.
WHAT IS YOUR TRAINING AND BACKGROUND?
The services I offer don’t fit neatly into one degree or single title. My goal is always to be transparent and provide the information you may want when choosing a practitioner, while also honoring that this work is both professional and deeply human.
My traditional education includes a bachelor’s degree in sociology with minors in psychology and anthropology, and a master’s degree in counseling with certification in school counseling. Before opening my private practice in 2021, I spent over 25 years working in the mental health and human services field, including 20 years as a public school counselor.
I began my Reiki training in 2017 and completed my Reiki Master Teacher certification in 2021. I am trained in Usui Reiki, Holy Fire® Reiki, Karuna Reiki®, and World Peace Reiki, and I am an affiliate member of the International Center for Reiki Training. I have had the privilege of working with and learning from esteemed Reiki Master Teachers and mentors Laura Luth, Rev. Jennifer Shackford, and Maryann Lonergan. I serve as a Reiki practitioner, mentor and teacher and, to date, have certified over 100 students in various levels of Reiki training.
In addition to a 60 credit Masters in Counseling, I hold online certifications in life coaching and spiritual life coaching. Coaching is an evolving field, and my training helped me clearly distinguish between therapeutic counseling and forward-focused coaching practices. While I draw upon a wide range of tools and strategies, my coaching work is rooted in mindset support and forward-focused growth.
I am a lifelong learner. Over the years I have completed additional trainings and certifications with a variety of practitioners, worked with professional mentors, and am an avid reader in the areas of self-help, personal growth, and spiritual development.
DO YOU OFFER VIRTUAL SESSIONS?
Yes! Almost everything I offer in person is also available remotely. This includes Reiki sessions, Reiki training, coaching, Soul Goal Sessions, and select group offerings. Virtual sessions are just as effective as in-person experiences and offer great convenience. Virtual sessions will meet via Zoom or another agreed upon medium.
DO YOU WORK WITH CHILDREN OR TEENS?
Reiki sessions are available for children and teens with the consent and support of a parent or guardian, who remains on the premises throughout the session. It is important that a child or teen comes willingly and feels open to the experience — Reiki sessions are never forced or required.
If you’re considering a session for your child or teen, please reach out to Laura directly. She will take time to answer your questions and ensure the session is an appropriate and comfortable fit for your child’s needs.
Coaching services are offered exclusively for adults age 18 and over.
WHAT IS THE BEST WAY TO SCHEDULE A SESSION?
The online booking system is the preferred and simplest way to schedule a session. It allows you to view real-time availability and book a time that works for you — without the back-and-forth of texts or phone calls.
The booking system requires 16 hours’ notice. If you’re looking for a same-day or next-day appointment, or have a unique scheduling need, please email Laura to coordinate.
For regular clients:
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Sessions may be rescheduled up to one year in advance
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Prescheduling helps reserve your preferred day and time
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
When booking through the online system, payment is due at the time of scheduling.
All major credit cards, Apple Pay, and PayPal are accepted.
If you prefer to pay in cash, please schedule your session directly with Laura. (Exact cash amount is appreciated/ I do not keep cash on premises) Prepayment is required for all first-time sessions.
DO YOU TAKE INSURANCE?
All services at Laura Ramirez LLC are self-pay and are not billable through insurance. If you have a Health Savings Account (HSA) or Flexible Spending Account (FSA), these funds *may be used for services at my practice. Please consult with your insurance provider or plan administrator to confirm eligibility prior to scheduling.
I’m happy to provide receipts for your records, but *determining coverage or reimbursement is the responsibility of the client
WHERE DO I PARK?
There is free parking just steps from my office. Parking for 1200 Farmington Avenue is located at the front, sides, and back of the building,
Handicap parking is located on the right side of the building closest to my entrance.
ARE YOU HANDICAPPED ACCESSIBLE?
My practice is located on the second floor of an older-style building that does not have an elevator or ramp access. Because of this, the space is unfortunately not wheelchair accessible.
If in-person access is a barrier, many of my services are available online, and I’m happy to discuss virtual options that may meet your needs.
WHAT IS YOUR CANCELLATION POLICY?
A booking with Laura Ramirez, LLC confirms your intention to move forward with your session. We understand that life happens and appreciate as much notice as possible if you need to reschedule. Same-day cancellations will be subject to a 50% session fee. All payments are non-refundable; however, eligible cancellations may be applied as a credit toward a future session.
WHERE ARE YOU LOCATED?
1200 Farmington Ave., Berlin, CT
Located in central CT just minutes off of CT 9 and I 91
My practice is a four-room suite inside a multi-use business building on a main road in Berlin, Connecticut. After parking, please find the entrance on the right-hand side of the building when facing it from the street. Come directly up the stairs, and my office is at the top.
HAVE MORE QUESTIONS?
Please do not hesitate to reach out!
Do you have other questions or want to connect?
Send me a message
Please allow 48 hrs for a response


